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Field notes · Website audit

Website audithow we run our 12 checks

An audit is worth only the fixes it lists. Here are the twelve checks, the order we run them and how we rank what we find. Who this is for: owners and marketing heads who want to know what a good audit contains.

Since 201565+ in-house teamKolkata office, 5 team bases

By , Founder & CEOPublished 22 Oct 202610 min read

This is general guidance, not legal or tax advice. Check with a qualified professional before you act.

Brands we have worked with

  • Sai Angan
  • Rupa Peekaboo
  • Tea Junction
  • Zandu Vigorex
  • Fox & Mandal
  • Veedol
  • Tata Efee
  • Avadh Sugar & Energy
  • Taj Cement
  • Weichai
  • Rerasathi
  • Honest AI
  • Walton
  • Supertron
  • Balrampur Foundation
  • Fine Organics
  • Kopran
  • Bengal Aerotropolis Projects Limited
  • FIVB
  • Hanumanta Foods
  • Linc
  • Nitya Gold & Diamonds
  • Novozymes
  • PSPL
See all 123 clients
/ 01 The short answer

How do you runa website audit?

A good website audit ends in a short fix list, not a long report. Start with what Google can reach, then how the site works on a phone, then what the pages say, and last who links to you.

PromotEdge runs twelve checks in that order, using your own Search Console data, and ranks every fix by impact and effort.

These notes are written by Saurav Agarwal, founder and CEO of PromotEdge. They show how we run our free 12-point audit. The list is our own method, and other agencies use different lists.

The twelve checks are the same ones on our search engine optimisation (SEO) audit page. This note adds the order we run them, why, and what we do when we find something.

Key takeaways
  • An audit starts with access to your own Search Console and Analytics, read-only.
  • We run twelve checks in four groups: reach, phone, pages, and trust.
  • We test the enquiry path on a phone: the form, the call button and the WhatsApp link.
  • Every finding is ranked by how much it hurts and how hard it is to fix.
  • The report ends with the fix to make first.

What an audit is for

An audit answers one question: what is holding this site back from bringing enquiries? A report that lists two hundred small issues does not answer it. A good one names the few fixes that matter, shows the evidence and says what to do first.

We also say plainly when the website is not the problem. If the real problem is a page that does not convert, or a site that needs a rebuild, the report says so.

Before we start: access

We ask for your website address and read-only access to Google Search Console and, ideally, Google Analytics. Search Console shows what people searched and which pages showed up. It is your own data, so the audit does not rest on a tool's guess. A short call covers your goals.

The twelve checks, in the order we run them

We run them in four groups. Each group depends on the one before it. There is no point polishing a title on a page Google cannot reach.

#CheckWhat we look forWhat you receive
1Crawling and indexingPages Google cannot reach or skipsBlocked pages and fixes
2Mobile speedCore Web Vitals, which are Google's speed and stability checksSlowest templates and causes
3Mobile experienceMissing content, tap targets, covering pop-upsPhone screenshots
4Site structurePage depth, internal links, orphan pages (pages nothing links to)A link map
5Titles and headingsMissing or duplicate titles, descriptions and H1sRewritten priority titles
6Content and intentWhether key pages answer their searchPages to improve, merge or create
7Duplication and cannibalisationThin, near-duplicate and competing pagesWhich page owns which search
8Structured dataSchema present, valid and matched to the pageErrors and needed schema
9Local presenceBusiness Profile, listings, reviewsFixes and a review plan
10BacklinksAuthority, risky links, competitor gapsLinks worth earning
11Competitor gapSearches competitors win and you do notSearches to chase first
12AI search readinessAnswer-first structure, FAQ and company markup, AI crawler accessWhat stops AI tools quoting you

Group 1: Can Google reach the site? (checks 1, 2 and 4)

We start with crawling and indexing, because a page Google cannot reach cannot rank. We open the Search Console indexing report first and look for pages that are blocked, skipped or left out. Then we look at speed and at how pages link to each other. Slow templates and orphan pages are found here.

Group 2: How does it work on a phone? (checks 2 and 3)

Many visits come from phones, so we test on a mid-range Android phone over 4G, as a buyer would see it. We look at what loads, what is missing, and what covers the page.

We also test the enquiry path at phone width. We fill in the form and check that it reaches you. We tap the call button. We tap the WhatsApp link and check that it opens with the right number. Some checklists skip this step, yet it is where a visit becomes an enquiry. We test before any change and again after.

Group 3: What do the pages say? (checks 5, 6, 7 and 8)

Now the pages themselves. We read titles and headings, then ask whether each key page answers the search it should win. We look for pages that compete with each other, and for thin or repeated pages. We check that structured data, which is code that tells Google what a page is about, matches what a visitor can see.

When two pages compete, we do not delete or hide one as a first fix. We make the right page stronger and link to it.

Group 4: Who sees and trusts you? (checks 9 to 12)

Last come local presence, backlinks, competitors and AI search. These take longer to fix, so they come after the quick wins. We compare your searches with the ones competitors win, and check that AI tools can read your answers.

How we rank what we find

Each finding gets two labels. Severity says how much it hurts: critical, important or nice to have. Effort says how hard it is to fix: quick win, medium or strategic. A critical quick win goes to the top of the list. A nice-to-have strategic job goes to the bottom.

Quick winMediumStrategic
CriticalDo this weekPlan this monthStart with a plan
ImportantDo soonPlan nextSchedule
Nice to haveDo if time allowsLeave for laterLeave for later

What changes by industry

The twelve checks stay the same. What we look at first changes. For an industrial company, we start with specification pages. For a real estate developer, we start with project and location pages. For a diagnostic chain, we start with location and service pages.

The report and the walk-through

The report is in plain language, with evidence and a fix list your developers can use. We confirm the delivery date when you share access. An optional 30-minute call goes through what we would do first in your position.

What we stop doing

  • We do not hand over a tool's score as the audit. A score is a starting point.
  • We do not list every small issue. We list the ones that matter.
  • We do not audit only on a laptop.
  • We do not recommend deleting or hiding pages as a first fix.
  • We do not promise rankings. An audit finds problems. It does not guarantee a result.

Slips we watch for

  • An audit with no Search Console data. Fix: get read-only access before starting.
  • A fix list with no owner. Fix: name who does each fix and by when.
  • Fixes shipped without a before-and-after check. Fix: test the form, call and WhatsApp before and after.
  • A redesign planned with no audit. Fix: audit first, so the rebuild does not lose pages that already bring visits.
  • A report so long that nobody reads it. Fix: put the first fix on page one.

These are slips we plan against. They come from our own framing, not from a named company.

What we measure after the fixes

  • Clicks, impressions and average position for the key pages in Search Console. These are the search numbers you can trust.
  • Enquiries reaching your own record, counted as people, not as page events.
  • Pages that were skipped and are now in Google.

Search changes slowly. We read these numbers over months, not days.

When to call us

Call us when traffic has fallen with no clear reason, when you plan a redesign, when your pages sit on page two, or when proposals from agencies all look the same and you want a second opinion. The 12-point audit is free for projects we think we can help, and we take on a limited number. Get a growth plan or see the SEO audit page. If the audit shows the site needs a rebuild, see our website design and development service.

Our beliefWe know digital inside out, and we think like an Indian business.

This is a first-hand method guide. We cite no outside statistic, no market figure and no rule. The twelve checks, what we look for, what you receive, the severity and effort ranking and the five-step process are the ones on our own SEO audit page. The order of the four groups, the phone test and the lists of what we stop and what we watch for are our own framing.

  • PromotEdge, SEO audit service page: the 12 points, the ranking by severity and effort, the process and the industry notes.
  • PromotEdge, SEO service page: the phone test on a mid-range Android phone over 4G.
  • Google Search Console is the source for clicks, impressions and position.

Brands and people are named only as public examples. They are not PromotEdge clients or endorsers unless stated.

What people say

What clients say

What clients told us after working with PromotEdge.

“PromotEdge and their team did an excellent job with our website. They engaged with every team member, understanding their needs with great patience before collating them into a user requirement and a design spec. …”
Bimal ShahBimal ShahExecutive Director at Fine Organic Industries LimitedManufacturing
“PromotEdge has been working with our organization for social media management and other creative activities. They are responsive, supportive and hard working. We look forward to a long and positive relationship with them.”
Medha SharmaMedha SharmaStrategic Head at TATA MetaliksSteel and metals
“PromotEdge has been a unique creative group amongst unique creativity world. …”
Rajat ChatterjeeRajat ChatterjeeHead Business Development at Birdman Chemeng Pvt Ltd.Manufacturing
“An aligned partner is always a welcoming step. Someone who can think deep through lines, understand the matrix of product management. Fortunate enough, PromotEdge has been a partner in progress for me. …”
Bobby SrinivasBobby SrinivasChief Manager Marketing & Brand Marketing at Utkarsh IndiaSteel and metals
“We are thoroughly impressed with the extensive knowledge and professionalism demonstrated by PromotEdge. Their adept management of our digital and creative requirements has significantly contributed to our satisfaction with their digital marketing services and expertise.”
Rahul MishraRahul MishraAssistant Manager Digital Marketing & Ecommerce at Magik LightingElectricals
“We have been working with PromotEdge for almost a year. We have engaged them to manage our Digital marketing campaigns and are impressed with the outcome. …”
Shubham GadodiaShubham GadodiaDeputy Brand Manager at Shyam Metalics GroupSteel and metals
“I really want to thank Sayantan and his team from PromotEdge because what I find good in them is that, the team. When the team is wonderful, the outcome will definitely be wonderful. …”
Abhijit BhattacharyaAbhijit BhattacharyaFormer Captain Indian VolleyBall Team; and Founder of Brahmaputra Volleyball LeagueSports
“PromotEdge is one of the most hard working creative agency that LISTENS ! Do I need to say anything more ?!!!! …”
Harsh GuptaHarsh GuptaManaging Director at Rishta FoodsFMCG
“I would just like to congratulate, PromotEdge Led by Sayantan and his Team who have done an absolutely fantastic job of branding for the Kolkata Thunderbolts, the Branding, the social media campaign was bang on, and I think …”
Joy BhattacharjyaJoy BhattacharjyaCEO at Prime Volleyball LeagueSports
“I am delighted with the successful launch of our new website, thanks to the exceptional support from PromotEdge. …”
Mom MitraMom MitraMarketing Head at IleadEducation
“I commend PromotEdge as a content and advertising partner. I applaud their top-notch team, swift problem-solving, and outstanding digital media work for my brand. I express my happiness and eagerness for a long-term partnership.”
Priyanka GuptaPriyanka GuptaDirector at Nitya Gold & DiamondsJewellery retail
“PRAN & PromotEdge have been working together for last 1.5 years. Throughout, the work experience is good and satisfactory. As a client, we found PromotEdge very professional and dedicated towards any project assigned to them. …”
Sharif Rezwan KabirSharif Rezwan KabirBrand Manager at PRAN RFL GroupFMCG
“As a progressive and emerging digital marketing company, PromotEdge is doing something right to enhance the experience of companies associated with them. …”
Anish Basu MallikAnish Basu MallikMarketing Executive at Unimark GroupReal estate
“Hi, my name is Hitesh Malhotra. I'm working in FIVB. We are working with PromoteEdge (with Team Sayantan). I would like to give you a brief detail. …”
Hitesh MalhotraHitesh MalhotraSports Development at Fédération Internationale de Volleyball - FIVBSports
“Working with PromotEdge has been an enriching experience for ABP at many different levels. Your understanding of the digital space, customized brand solutions and prompt servicing have helped us achieve our brand goals with so much ease. …”
Satabdi SahuSatabdi SahuLead - Brand and Content at ABP EducationEducation
“The PromotEdge Agency stay with us all these 3 days, since when we arrived..more, more than 3 days. Since in the airport, they stayed together with us (FIVB team). …”
GibaGibaBrazilian Former Volleyball PlayerSports
“In the city of Kolkata , there are very few full service advertising agencies which are compact, agile, quick and yet have the vision and creative /executional abilities of large reputed agencies. …”
Hardeep SinghHardeep SinghMarketing ConsultantIndependent view
“It’s a great way to be back at PromotEdge. …”
Priyam GhosePriyam GhoseContent Creator
Read all 20 testimonials
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Common questions.

  • A website audit looks at whether Google can reach your pages, how the site works on a phone, what the pages say, and who links to you. Our free 12-point audit covers crawling, speed, mobile, structure, titles, content, duplication, structured data, local presence, backlinks, competitors and AI search.

  • Share access to Search Console and Analytics, then crawl the site and check it against a fixed list. Rank each finding by how much it hurts and how hard it is to fix. End with a plain report and the one fix to make first.

  • It depends on the size of the site. We confirm the delivery date when you share access, so we do not promise a number of days up front. A short call before it covers your goals, and an optional call after it covers the first fix.

  • Yes. Our 12-point audit is free, with no obligation, for projects we think we can help. We take on a limited number. It is a real part of our full audit, not a teaser, and it uses your own Search Console data.

  • Start with the fixes marked critical and quick, give each fix an owner and a date, and test the form, the call button and the WhatsApp link before and after every change. Then watch clicks and enquiries over the next months.

  • Many visits come from phones, often on a slow connection. A page can look fine on a laptop and fail on a phone. We test the form, the call button and the WhatsApp link at phone width, because that is where a visit becomes an enquiry.