Marks, stars, warranty words and finance words are claims, and each has a rule. The full lists sit on our electricals page.
BIS lists. The Bureau of Indian Standards (BIS) lists products that need its licence and mark. Its page names ceiling fans (IS 374:2019), food mixers (IS 4250), room air conditioners (IS 1391) and household refrigerating appliances (IS 17550). A safety order of 20 September 2024 reaches many small appliances, such as vacuum cleaners.
Dealer flyers. Section 17 of the BIS Act, 2016 bars any public claim that goods meet an Indian standard without a valid licence or certificate, and it names leaflets and price lists. In our reading, a dealer's flyer counts. Give dealers one approved line.
Star labels. BEE (Bureau of Energy Efficiency) rules from 1 January 2026 give the label a QR code. It shows the brand, model number, energy figure, star level and country of origin. A dummy display unit must carry a copy of its model's label, marked "dummy". Brief your dealers.
Service facts. The Department of Consumer Affairs runs a Right to Repair portal that covers consumer durables. In March 2024 it asked companies for spare-part prices, service centres, and warranty terms that tell guarantee and warranty apart. That was a request, not a rule. Put the same facts on your pages.
"No-cost EMI". RBI's Digital Lending Directions, 2025 say a card EMI that carries interest must not be dressed up as zero-interest or no-cost. Agree the banner wording with your lender first.
Check every claim with your legal and technical teams before it runs. General guidance, not legal advice.