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Privacy

What we collect, why, and what you can ask us to do with it.

Since 201565+ in-house teamKolkata office, 5 team bases

Updated 18 Oct 2026

Brands we have worked with

  • Sai Angan
  • Rupa Peekaboo
  • Tea Junction
  • Zandu Vigorex
  • Fox & Mandal
  • Veedol
  • Tata Efee
  • Avadh Sugar & Energy
  • Taj Cement
  • Weichai
  • Rerasathi
  • Honest AI
  • Walton
  • Supertron
  • Balrampur Foundation
  • Fine Organics
  • Kopran
  • Bengal Aerotropolis Projects Limited
  • FIVB
  • Hanumanta Foods
  • Linc
  • Nitya Gold & Diamonds
  • Novozymes
  • PSPL
See all 123 clients

Last updated 2026-10-15

This policy explains how PromotEdge Global Services Private Limited ("PromotEdge", "we", "us") handles personal data collected through this website. We act as the data fiduciary for that data under the Digital Personal Data Protection Act, 2023 (the DPDP Act).

Who we are

PromotEdge Global Services Private Limited (CIN U74999WB2018PTC225777). Our registered address is 508, Ambuja Neotia EcoCentre 4, 508, EM Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. Email hello@promotedge.com, phone +91 98366 39955. You can also use our contact page.

What we collect

Information you give us

  • Enquiry and quick-connect forms: your name, phone number, email address and company. Also the service you are interested in, an indicative monthly budget and anything you write in your brief.
  • Send us your material to mark up: the link you choose to share, which may point to your own website, page or ad, along with the usual contact details.
  • Careers form: your name, contact details, the role and experience level you choose, and any portfolio or profile link you share.
  • Calls, WhatsApp messages and emails you send us. Tapping a phone number or WhatsApp link opens your own phone or WhatsApp, and we do not see the message until you send it. If you contact us this way, our sales team notes your number and what you asked for.

Every enquiry is kept in two places: on our website server, and in a private Google Sheet that only named PromotEdge people can open. Google Workspace stores that Sheet for us.

Information collected automatically

  • The page you sent the form from, the page you first arrived on, and the website that referred you.
  • Campaign details in the link you clicked, such as UTM parameters and advertising click identifiers (for example gclid or fbclid).
  • A one-way scrambled version (hash) of your IP address, used only to stop spam and repeated automated submissions. Your IP address itself is not kept in the Sheet.
  • Your browser type and device information.
  • Small notes kept in your own browser, not cookies: the first page you landed on and where you came from, the last campaign link you used and your light or dark setting. They are sent to us only if you send a form.
  • Analytics and advertising: this website uses Google Tag Manager. Through it we use Google Analytics 4 to count visits and how people move between pages. We use Google Ads, the Meta (Facebook and Instagram) pixel and the LinkedIn Insight Tag to measure and target our advertising. We use Microsoft Clarity, which records how visitors use a page (clicks, scrolling and replays), with typed text hidden. These tools load only after you agree on our cookie banner. They may then set cookies and receive your device and visit details.

Why we use it

  • To reply to your enquiry and discuss the work you asked about.
  • To consider your job application.
  • To understand which pages, campaigns and channels bring us enquiries, so we can improve the website and our advertising.
  • To keep the website secure and free of spam.
  • To meet legal, tax and regulatory obligations.

We process the personal data you submit through our forms on the basis of your consent, which you give when you send the form. You can withdraw that consent at any time, and it is as easy to withdraw as it was to give (see "Your rights" below). Withdrawal does not affect processing already carried out.

Who we share it with

Inside PromotEdge, enquiry details are seen by our sales team and by the people who work on your enquiry. We do not sell personal data. We share it only with service providers who help us run this website and our business, under contracts that require them to protect it:

  • Website hosting: Hostinger, which also runs the server that receives your form. Form entries are saved in a file on that server, kept outside the public part of the website.
  • Email and spreadsheets: your enquiry is sent to our sales or careers inbox by the server's mail function. Where we log enquiries in a spreadsheet, we use Google Sheets (Google Workspace).
  • Fonts and code libraries: every page loads Google Fonts, cdnjs (run by Cloudflare) and jsDelivr. So your IP address reaches those services when a page opens.
  • Video: a few case study pages embed YouTube in its privacy-enhanced mode.
  • Analytics and advertising platforms, where those tags are enabled (see above).
  • Professional advisers and authorities, where the law requires it.

Some of these providers may store data on servers outside India. Where that happens we rely on the safeguards the DPDP Act and its rules require.

How long we keep it

We keep enquiry details for 24 months, or for as long as a resulting engagement runs. We keep job applications for as long as needed to complete hiring, in a separate place that only our HR team can see. After that we delete or anonymise them.

Your rights

Under the DPDP Act you can ask us to:

  • Give you a summary of the personal data we hold about you and how we use it.
  • Correct, complete or update it.
  • Erase it, where we no longer need it or you withdraw consent.
  • Nominate someone to exercise your rights if you are unable to.
  • Address a grievance about how we handled your data.

Write to hello@promotedge.com with the subject "Personal data request". We will respond within the time the law requires. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Grievance officer

Grievance officer: write to info@promotedge.com.

Cookies

Cookies are small files stored by your browser. We use them to remember your light or dark theme preference. We also use them to keep campaign information between pages so we know where an enquiry came from. Where enabled, we use them for analytics and advertising measurement. You can block or delete cookies in your browser settings; the website will still work. Analytics and advertising tools load only after you agree on our cookie banner. To save you typing, the free growth plan form can fill in your industry from the last industry page you viewed on this device. This is a small note kept in your own browser for 30 days. It holds no personal data, and it reaches us only if you send the form.

Children

This website is meant for businesses and job seekers. It is not directed at children, and we do not knowingly collect personal data from anyone under 18.

Security

Enquiries are stored outside the public part of our web server and are only accessible to authorised staff. No method of transmission or storage is completely secure. We take reasonable steps to protect your data and will notify you and the authorities of a breach where the law requires.

Changes to this policy

We may update this policy. The date at the top shows when it last changed. Significant changes will be highlighted on this page. The rules for using this site are in our terms of use.

What people say

What clients say

What clients told us after working with PromotEdge.

Fine Organics
“PromotEdge and their team did an excellent job with our website. They engaged with every team member, understanding their needs with great patience before collating them into a user requirement and a design spec. The result was both aesthetically pleasing and usable. PromotEdge continues to support us and our ever-growing and very demanding wish list. We hope to grow this relationship beyond website design and into content development. I am confident that PromotEdge's team will continue to guide us in delivering product content to our global customers, making the website an important tool for product awareness and lead generation.”
Bimal ShahBimal ShahExecutive Director at Fine Organic Industries LimitedManufacturing
TATA Metaliks
“PromotEdge has been working with our organization for social media management and other creative activities. They are responsive, supportive and hard working. We look forward to a long and positive relationship with them.”
Medha SharmaMedha SharmaStrategic Head at TATA MetaliksSteel and metals
Birdman Chemeng Pvt Ltd.
“PromotEdge has been a unique creative group amongst unique creativity world. Approaching, analysing, understanding the deliverables with ethos and transferring the same into a spellbound creative identity, just cut out for clients’ requirement are signature values of the team. A huge ROI, thy name is PromotEdge.”
Rajat ChatterjeeRajat ChatterjeeHead Business Development at Birdman Chemeng Pvt Ltd.Manufacturing
Utkarsh India
“An aligned partner is always a welcoming step. Someone who can think deep through lines, understand the matrix of product management. Fortunate enough, PromotEdge has been a partner in progress for me. Their uniqueness lies in their hands down knowledge of delivering the strategy and communication needed for the hour. A practical approach to ensuring return of investment has been the day one mantra. An advisory to an executionist, the systematic approach by team PromotEdge has been the impeccable.”
Bobby SrinivasBobby SrinivasChief Manager Marketing & Brand Marketing at Utkarsh IndiaSteel and metals
Magik Lighting
“We are thoroughly impressed with the extensive knowledge and professionalism demonstrated by PromotEdge. Their adept management of our digital and creative requirements has significantly contributed to our satisfaction with their digital marketing services and expertise.”
Rahul MishraRahul MishraAssistant Manager Digital Marketing & Ecommerce at Magik LightingElectricals
Shyam Metalics Group
“We have been working with PromotEdge for almost a year. We have engaged them to manage our Digital marketing campaigns and are impressed with the outcome. Within weeks, we had noticed an increase in performance and they continuously worked on adapting to a new strategy if required to get the maximum mileage for us based on our requirements. A big thank you to their team, and I would highly recommend them to anyone who is considering growing on their Digital Space.”
Shubham GadodiaShubham GadodiaDeputy Brand Manager at Shyam Metalics GroupSteel and metals
Brahmaputra Volleyball League
“I really want to thank Sayantan and his team from PromotEdge because what I find good in them is that, the team. When the team is wonderful, the outcome will definitely be wonderful. I have seen the first cut of the reel which they shot the first day, and they gave us on the morning of the second day. The entire first day they worked so hard and over the night they have edited and on the morning they shared it with us. This is just fabulous and the commitment they have shown. The FIVB team has said that they are very happy with team PromotEdge. And when I showed this clip to my friends, those who are from this industry, they (also said that they) have done a fabulous work. So happy and compliments to the team -- Sayantan and PromotEdge team. Thank you.”
Abhijit BhattacharyaAbhijit BhattacharyaFormer Captain Indian VolleyBall Team; and Founder of Brahmaputra Volleyball LeagueSports
Rishta Foods
“PromotEdge is one of the most hard working creative agency that LISTENS ! Do I need to say anything more ?!!!! Saurav is one of the most open person I have come across who is ready to speak abt the elephant in the room , that no body wants to talk about !”
Harsh GuptaHarsh GuptaManaging Director at Rishta FoodsFMCG
Prime Volleyball League
“I would just like to congratulate, PromotEdge Led by Sayantan and his Team who have done an absolutely fantastic job of branding for the Kolkata Thunderbolts, the Branding, the social media campaign was bang on, and I think it help not just the Kolkata Thunderbolts but its really helped me because in the East there was at least one Team that looking very well promoted and branded. Thanks guyz, well done.”
Joy BhattacharjyaJoy BhattacharjyaCEO at Prime Volleyball LeagueSports
iLead
“I am delighted with the successful launch of our new website, thanks to the exceptional support from PromotEdge. I extend my gratitude to Benjamin and the team for their dedication and hard work, which has resulted in a new, fresh-looking site that perfectly meets our expectations.”
Mom MitraMom MitraMarketing Head at IleadEducation
Nitya Gold & Diamonds
“I commend PromotEdge as a content and advertising partner. I applaud their top-notch team, swift problem-solving, and outstanding digital media work for my brand. I express my happiness and eagerness for a long-term partnership.”
Priyanka GuptaPriyanka GuptaDirector at Nitya Gold & DiamondsJewellery retail
PRAN RFL Group
“PRAN & PromotEdge have been working together for last 1.5 years. Throughout, the work experience is good and satisfactory. As a client, we found PromotEdge very professional and dedicated towards any project assigned to them. Most importantly, They have a bunch of energetic young people who always think from clients’ point of view and come up with the solution which is appropriate for them. I would personally refer PromotEdge to those who want creative and contemporary work. We wish PromotEdge a successful journey ahead.”
Sharif Rezwan KabirSharif Rezwan KabirBrand Manager at PRAN RFL GroupFMCG
Unimark Group
“As a progressive and emerging digital marketing company, PromotEdge is doing something right to enhance the experience of companies associated with them. The format they have created is great, there is a smooth flow of communication, great brainstorming sessions and additionally super ideations and executions. Pritha, the account manager, has always been supportive. Whether day or night, weekday or weekend, she came through and solved the problems.”
Anish Basu MallikAnish Basu MallikMarketing Executive at Unimark GroupReal estate
FIVB
“Hi, my name is Hitesh Malhotra. I'm working in FIVB. We are working with PromoteEdge (with Team Sayantan). I would like to give you a brief detail. So when we started this project, we had a good discussion with them. And personally, I feel PromotEdge is kind of a one stop solution for us. So basically, they provided us the whole storyboarding regarding the digital assets and how we can use those with our ambassadors programme. They helped us a lot to structurize the whole concept from our side. So in fact, there were a lot of great ideas they provided, guiding us...what we should do and what we should not do in this regard. And the best part was that they were very clear from there, from the whole blueprint. So they understood our request from the proposal and then accordingly they executed it.”
Hitesh MalhotraHitesh MalhotraSports Development at Fédération Internationale de Volleyball - FIVBSports
ABP Education
“Working with PromotEdge has been an enriching experience for ABP at many different levels. Your understanding of the digital space, customized brand solutions and prompt servicing have helped us achieve our brand goals with so much ease. I would like to especially thank the creative development team, the digital strategy team and above all the servicing team with whom I have worked in close association with, for their all-round support. I wish you all the best in your upcoming projects and I look forward to collaborating with you in future as well.”
Satabdi SahuSatabdi SahuLead - Brand and Content at ABP EducationEducation
“The PromotEdge Agency stay with us all these 3 days, since when we arrived..more, more than 3 days. Since in the airport, they stayed together with us (FIVB team). Sayantan and his team is providing you to see this video. I just (want to say) _Shukriya_. Thank you so much for your team, because we are here in front of the camera but all the team is behind. The entire team together did this great job so that you can see how much volleyball is a lovely sport.”
GibaGibaBrazilian Former Volleyball PlayerSports
“In the city of Kolkata , there are very few full service advertising agencies which are compact, agile, quick and yet have the vision and creative /executional abilities of large reputed agencies. My experience with PromotEdge has been extremely satisfying and they have done world class job for Brand Building exercise of LION INDIA.In my professional life spanning over 4 decades I have always worked with leading agencies like Lintas, Grey, etc so my benchmarking was rather high. I am delighted to say that i did find the agency measuring up nicely on every parameter of our expectations. The team led by Avik Guha comes majorly from experienced staff who have had experience in large agencies. Added to this is the” young oozing with unique new.”
Hardeep SinghHardeep SinghMarketing Consultant
“It’s a great way to be back at PromotEdge. I had a great time working them in Kolkata Tunderbolts doing the Volley Biswas character and they all are like good friends like family Saurav Bhaiya, Avik Da, and as I speak, I see Sayantan da walking in. HA HA! But it’s been a great experience I am glad to again meeting them and being here at the PromotEdge. Make Calcutta relevant again.”
Priyam GhosePriyam GhoseContent Creator
Read all 20 testimonials
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