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Guide · After Diwali

After Diwali: what sold, what to fix

The rush is over. Spend one week on your own numbers while they are fresh. Who this is for: Owners of shops, brands and firms that sold in the Diwali season.

By PromotEdge editorial teamPublished 6 Nov 2026Updated 7 Nov 20267 min read

Since 201565+ in-house team1 office in Kolkata · 5 team bases
The short answer

Diwali is done. What did it teach you?

After Diwali, spend one week on your own numbers. Sort what sold from what stayed on the shelf, fix what buyers complained about, and clear leftovers with honest offers. Then write a note to next year's you. You need only your own sales record.

Key takeaways
  • Look at your own sales record first.
  • Fix the top three buyer complaints.
  • Write a note to next year's you.

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Many owners go straight back to routine once the lamps are put away. The details of the season fade within weeks, and next October the same stock-outs and late deliveries return.

Below is a review sheet, five steps for this week and the dates for next year. For the plan before the festival, see our Diwali marketing ideas.

/ 01 The review sheet

Six things to look at and what each one tells you

Use your bill book, billing software or marketplace report. A rough count is fine if you say it is rough.

Look atWhere to find itWhat you decide
Sales by productBill book, billing software or marketplace reportWhat to stock earlier next year, and what to drop
Sales by dayThe same record, sorted by dateWhether buying bunched into the last days, so you should start earlier
Where buyers came fromCalls, WhatsApp chats, walk-ins, ad reports. Ask "how did you find us?"Which channel earned its budget
Questions and complaintsPhone log, WhatsApp, reviewsWhat to fix: late delivery, sizes, stock-outs, unclear offers
Leftover stockA count of your shelf or godownWhat to clear honestly, and what to keep for next year
Repeat buyersYour past customer listWho to thank, and who to write to before the next season

Look at what sold

Do it this week. Open your sales record and fill the sheet above. Do not wait for a perfect report. A page of rough notes made this week is worth more than a clean sheet made in January.

Sort the stock into three piles. Sold out early: you ran short, so order more and earlier next year. Sold slowly: the offer or the display needs a look. Never moved: clear it honestly, or drop it from next year's list.

Fix what broke

Read the questions. List every reason buyers called, wrote or complained. Count which reason came most often. Late delivery, wrong size and "is this in stock?" are common ones. Fix the top three before the next season, not all of them.

Check the timing. If most orders came in the last few days, your shoppers decided late, or your offer reached them late. Either way, next year you start earlier.

Clear leftover stock honestly

  • Say why the price is lower, for example "festive stock clearance". A reason is more believable than a bare discount.
  • Give a real end date, and keep to it. Do not write "last day" if it is not.
  • Keep every claim one you can prove. Our Diwali guide lists the rules to read.
  • Keep a few good pieces back for next year if they do not go out of fashion. Clear the rest.

Thank your buyers

Write a note to next year's you

Put dates in it. Diwali in 2027 is on Friday 29 October, and Dussehra on Saturday 9 October. Eight weeks before Diwali is Friday 3 September 2027. Moon-based dates can move by a day, so check again a few weeks before. The full list is in our marketing calendar for 2027.

Put three lines in it. What to order earlier. What to drop. How to split the budget between stock, ads and delivery. Keep the note where you will find it in August.

A made-up example. Say a home-decor shop sold out of its lamp sets in the second week and was left with many plain diyas. Its sheet shows the lamp sets as "order earlier" and the diyas as "clear honestly". Its complaint list shows most buyers asked whether a set was in stock. Its note to next year says: put stock status on the WhatsApp catalogue from the first day. The numbers in this example are made up.

What a business can do this week

  • Fill the six-row sheet from your own records. Write "estimate" next to any guess.
  • Sort stock into the three piles: sold out early, sold slowly, never moved.
  • List the top three buyer complaints and give each one an owner and a date.
  • Send the thank-you, and set a day to ask for reviews.
  • Write the note to next year's you, with the dates above, and save it where you will find it.

A word of care. Your sheet describes your shop in your area. Do not compare it with another shop's or with a report on the whole market. Judge this year against your own last year, and use the same method each time.

If you want a second pair of eyes on your festive numbers, ask for a free growth plan. For what other brands did this season, see our Diwali 2026 ad trends, and for gifting, Diwali corporate gifts.

Common questions

Short answers. For anything else, call or WhatsApp us.

  • Spend it on your own numbers. Fill a short sheet of sales by product, sales by day, where buyers came from, complaints, leftover stock and repeat buyers. Then thank your buyers and write a note to next year's you.

  • Give a plain reason for the lower price, such as a festive stock clearance, and a real end date. Keep every claim one you can prove, and keep back a few good pieces for next year if they will not go out of fashion.

  • A day or two after the order reaches them, so they have used it. Ask once, keep it short, and thank them whatever they say.

  • Start with sales by product and sales by day, then note where buyers came from and what they complained about. A rough count is enough if you call it rough and use the same method next year.

  • Diwali in 2027 is on Friday 29 October, and eight weeks before it is Friday 3 September 2027. Moon-based dates can move by a day, so check again a few weeks before.

Sources and method

This note builds on two of our own pages, read again on 6 November 2026: the Diwali marketing ideas guide and the 2027 marketing calendar. The 2027 dates there come from the Department of Personnel and Training memorandum of 16 July 2026 and were checked on 10 October 2026. The steps, the review sheet and the advice are our own view.

  • Diwali on Sunday 8 November 2026 and Friday 29 October 2027, and Dussehra on Saturday 9 October 2027. These come from the central government list of holidays, as printed on our Diwali guide and 2027 calendar.
  • Eight weeks before Diwali 2027 (Friday 3 September 2027): worked out on our Diwali guide.
  • The shop example is made up. Its facts are not from any shop.
  • Made-up examples begin with "Say a".

This is general guidance for businesses. It uses no client names and no results.

What people say

What clients say about PromotEdge

Brands we have worked with

  • Sai Angan
  • Rupa Peekaboo
  • Tea Junction
  • Zandu Vigorex
  • Fox & Mandal
  • Veedol
  • Tata Efee
  • Avadh Sugar & Energy
  • Taj Cement
  • Weichai
  • Rerasathi
  • Honest AI
  • Walton
  • Supertron
  • Balrampur Foundation
  • Fine Organics
  • Kopran
  • Bengal Aerotropolis Projects Limited
  • FIVB
  • Hanumanta Foods
  • Linc
  • Nitya Gold & Diamonds
  • Novozymes
  • PSPL
Fine Organics
“PromotEdge and their team did an excellent job with our website. They engaged with every team member, understanding their needs with great patience before collating them into a user requirement and a design spec. The result was both aesthetically pleasing and usable. PromotEdge continues to support us and our ever-growing and very demanding wish list. We hope to grow this relationship beyond website design and into content development. I am confident that PromotEdge's team will continue to guide us in delivering product content to our global customers, making the website an important tool for product awareness and lead generation.”
Bimal ShahBimal ShahExecutive Director at Fine Organic Industries LimitedManufacturing
Rishta Foods
“PromotEdge is one of the most hard working creative agency that LISTENS ! Do I need to say anything more ?!!!!Saurav is one of the most open person I have come across who is ready to speak abt the elephant in the room , that no body wants to talk about !”
Harsh GuptaHarsh GuptaManaging Director at Rishta FoodsFMCG
iLead
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Mom MitraMom MitraMarketing Head at IleadEducation
ABP Education
“Working with PromotEdge has been an enriching experience for ABP at many different levels. Your understanding of the digital space, customized brand solutions and prompt servicing have helped us achieve our brand goals with so much ease.I would like to especially thank the creative development team, the digital strategy team and above all the servicing team with whom I have worked in close association with, for their all-round support. I wish you all the best in your upcoming projects and I look forward to collaborating with you in future as well.”
Satabdi SahuSatabdi SahuLead - Brand and Content at ABP EducationEducation
Brahmaputra Volleyball League
“I really want to thank Sayantan and his team from PromotEdge because what I find good in them is that, the team.When the team is wonderful, the outcome will definitely be wonderful. I have seen the first cut of the reel which they shot the first day, and they gave us on the morning of the second day.The entire first day they worked so hard and over the night they have edited and on the morning they shared it with us.This is just fabulous and the commitment they have shown. The FIVB team has said that they are very happy with team PromotEdge.And when I showed this clip to my friends, those who are from this industry, they (also said that they) have done a fabulous work.So happy and compliments to the team -- Sayantan and PromotEdge team.Thank you.”
Abhijit BhattacharyaAbhijit BhattacharyaFormer Captain Indian VolleyBall Team; and Founder of Brahmaputra Volleyball LeagueSports
FIVB
“Hi, my name is Hitesh Malhotra. I'm working in FIVB. We are working with PromoteEdge (with Team Sayantan).I would like to give you a brief detail. So when we started this project, we had a good discussion with them. And personally, I feel PromotEdge is kind of a one stop solution for us. So basically, they provided us the whole storyboarding regarding the digital assets and how we can use those with our ambassadors programme.They helped us a lot to structurize the whole concept from our side. So in fact, there were a lot of great ideas they provided, guiding us...what we should do and what we should not do in this regard.And the best part was that they were very clear from there, from the whole blueprint. So they understood our request from the proposal and then accordingly they executed it.”
Hitesh MalhotraHitesh MalhotraSports Development at Fédération Internationale de Volleyball - FIVBSports
A Buyer's Choice Home Inspections and MACJ logo
“I've known PromotEdge for quite a few years. PromotEdge is passionate, knowledgeable, and destined for success. What stands out is their positivity, energy, passion, and innovative thinking. They bring a warm presence to their work. Best wishes to PromotEdge.”
Mahendra SurekaMahendra SurekaFounder & CEO at India MACJ - A Buyers Choice Home InspectionsReal estate
Birdman Chemeng Pvt Ltd.
“PromotEdge has been a unique creative group amongst unique creativity world. Approaching, analysing, understanding the deliverables with ethos and transferring the same into a spellbound creative identity, just cut out for clients’ requirement are signature values of the team. A huge ROI, thy name is PromotEdge.”
Rajat ChatterjeeRajat ChatterjeeHead Business Development at Birdman Chemeng Pvt Ltd.Manufacturing
Magik Lighting
“We are thoroughly impressed with the extensive knowledge and professionalism demonstrated by PromotEdge. Their adept management of our digital and creative requirements has significantly contributed to our satisfaction with their digital marketing services and expertise.”
Rahul MishraRahul MishraAssistant Manager Digital Marketing & Ecommerce at Magik LightingElectricals
Shyam Metalics Group
“We have been working with PromotEdge for almost a year. We have engaged them to manage our Digital marketing campaigns and are impressed with the outcome. Within weeks, we had noticed an increase in performance and they continuously worked on adapting to a new strategy if required to get the maximum mileage for us based on our requirements. A big thank you to their team, and I would highly recommend them to anyone who is considering growing on their Digital Space.”
Shubham GadodiaShubham GadodiaDeputy Brand Manager at Shyam Metalics GroupSteel and metals
Unimark Group
“As a progressive and emerging digital marketing company, PromotEdge is doing something right to enhance the experience of companies associated with them.The format they have created is great, there is a smooth flow of communication, great brainstorming sessions and additionally super ideations and executions.Pritha, the account manager, has always been supportive. Whether day or night, weekday or weekend, she came through and solved the problems.…”
Anish Basu MallikAnish Basu MallikMarketing Executive at Unimark GroupReal estate
Prime Volleyball League
“I would just like to congratulate, PromotEdge Led by Sayantan and his Team who have done an absolutely fantastic job of branding for the Kolkata Thunderbolts, the Branding, the social media campaign was bang on, and I think it help not just the Kolkata Thunderbolts but its really helped me because in the East there was at least one Team that looking very well promoted and branded. Thanks guyz, well done.”
Joy BhattacharjyaJoy BhattacharjyaCEO at Prime Volleyball LeagueSports
“In the city of Kolkata , there are very few full service advertising agencies which are compact, agile, quick and yet have the vision and creative /executional abilities of large reputed agencies. My experience with PromotEdge has been extremely satisfying and they have done world class job for Brand Building exercise of LION INDIA.In my professional life spanning over 4 decades I have always worked with leading agencies like Lintas, Grey, etc so my benchmarking was rather high. I am delighted to say that i did find the agency measuring up nicely on every parameter of our expectations. The team […] comes majorly from experienced staff who have had experience in large agencies. Added to this is the” young oozing with unique new.”
Hardeep SinghHardeep SinghMarketing Consultant
TATA Metaliks
“PromotEdge has been working with our organization for social media management and other creative activities. They are responsive, supportive and hard working. We look forward to a long and positive relationship with them.”
Medha SharmaMedha SharmaStrategic Head at TATA MetaliksSteel and metals
Nitya Gold & Diamonds
“I commend PromotEdge as a content and advertising partner. I applaud their top-notch team, swift problem-solving, and outstanding digital media work for my brand. I express my happiness and eagerness for a long-term partnership.”
Priyanka GuptaPriyanka GuptaDirector at Nitya Gold & DiamondsJewellery retail
Utkarsh India
“An aligned partner is always a welcoming step. Someone who can think deep through lines, understand the matrix of product management. Fortunate enough, PromotEdge has been a partner in progress for me. Their uniqueness lies in their hands down knowledge of delivering the strategy and communication needed for the hour. A practical approach to ensuring return of investment has been the day one mantra. An advisory to an executionist, the systematic approach by team PromotEdge has been the impeccable.”
Bobby SrinivasBobby SrinivasChief Manager Marketing & Brand Marketing at Utkarsh IndiaSteel and metals
PRAN-RFL Group logo
“PRAN & PromotEdge have been working together for last 1.5 years. Throughout, the work experience is good and satisfactory.As a client, we found PromotEdge very professional and dedicated towards any project assigned to them.Most importantly, They have a bunch of energetic young people who always think from clients’ point of view and come up with the solution which is appropriate for them.I would personally refer PromotEdge to those who want creative and contemporary work.We wish PromotEdge a successful journey ahead.”
Sharif Rezwan KabirSharif Rezwan KabirBrand Manager at PRAN RFL GroupFMCG
“It’s a great way to be back at PromotEdge. I had a great time working them in Kolkata Tunderbolts doing the Volley Biswas character and they all are like good friends like family Saurav Bhaiya, […], and as I speak, I see Sayantan da walking in. HA HA! But it’s been a great experience I am glad to again meeting them and being here at the PromotEdge. Make Calcutta relevant again.”
Priyam GhosePriyam GhoseContent Creator
“I had a great time in Kolkata, I met entire PromotEdge team and they are amazing. Design language that they follow is crazy, the copywriting is crazy. I think they are one of the best digital marketing agencies, not just in Kolkata, entire eastern region and I think brand should not leave the chance to interact with these guys, make stories together.So, if I had something here, I would have definitely collaborated with them and worked. Now is the time, I mean it’s not even a question whether digital is important or not you don’t have an option today. Go digital work with PromotEdge and create your brand stories. Thank You.”
Manish PandeyManish PandeyConsultant & Coach to Content Creator
“The PromotEdge Agency stay with us all these 3 days, since when we arrived..more, more than 3 days. Since in the airport, they stayed together with us (FIVB team).Sayantan and his team is providing you to see this video.I just (want to say) _Shukriya_. Thank you so much for your team, because we are here in front of the camera but all the team is behind. The entire team together did this great job so that you can see how much volleyball is a lovely sport.”
GibaGibaBrazilian Former Volleyball PlayerSports
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