The primary role of the Account Manager / Client Servicing Head within a creative agency is to oversee projects on a day-to-day basis by managing the team of client servicing executive, ensuring that they run smoothly and achieve their potential. Daily contact with clients in coordination with the client servicing executive is the key part of the job. So offering new and forward-thinking ideas is essential to the productive communication process. The Account Manager will be expected to pitch to clients, so a very confident and assertive attitude is necessary to promote the agency’s ideas and benefits. Reporting to the company’s directors, this is a fast-paced environment that is both demanding and fulfilling, involving the co-ordination of internal and external staff. The agency will also depend on you to give your projects direction and maintain a clear strategy to achieve the very best outcome for the client.
This is an office-based role that will require you to spend time in meetings and briefings, as well as staying in close contact with clients. It can be demanding, so real motivation is required to thrive. Working hours will be standard office times; however deadlines may stretch this further.